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Engineer working on an electric roller shutter motor
Roller shutter advice

Roller Shutter Questions Answered

Straight answers to the questions shop owners, landlords and homeowners ask us most about roller shutters, from planning permission and insurance to repairs and maintenance.

  • Installation
  • Maintenance
  • Buying advice
  • Security
  • Planning
  • Compliance
  • Safety
  • Repairs
Water droplets of condensation on the inside of a steel roller shutter in a warehouse
Maintenance

Why Is There Condensation on My Roller Shutter Door?

Condensation on your roller shutter door? Why cold metal shutters sweat in industrial units, the problems it causes and how to stop it.

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Electric roller shutter with a backup power unit and control panel on the wall
Buying advice

Can a Roller Shutter Work in a Power Cut? Battery Backup Explained

Will your electric roller shutter work in a power cut? How manual overrides and battery backup units work, and when a backup is worth fitting for your business.

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Stainless steel kitchen servery with a roller shutter above the serving hatch
Compliance

Do Serving Hatch Shutters Need to Be Fire Rated?

Do serving hatch shutters need to be fire rated? When a fire shutter is needed, how they close in a fire, and what cafés, schools and canteens should check.

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Shop roller shutter below tenement flats in the early morning
Maintenance

Neighbours Complaining About a Noisy Roller Shutter? What You Can Do

Neighbours complaining about your noisy roller shutter? Why shutters get loud, quick fixes, quieter upgrades, and how noise complaints are handled in Scotland.

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Close-up of steel wind lock clips engaging in the guide rail of an industrial roller shutter
Buying advice

What Are Wind Locks on a Roller Shutter, and Do You Need Them in Scotland?

What are wind locks on a roller shutter? How they stop the curtain blowing out of its guides, and why exposed Scottish sites should consider them.

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Perforated aluminium roller shutter at a multi-storey car park entrance
Buying advice

How Much Air Gets Through a Perforated Roller Shutter? Free Area Explained

How much air passes through a perforated roller shutter? What free area means and why it matters for car parks, bin stores and plant rooms.

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Dented and bent bottom bar on a grey steel roller shutter
Repairs

Bent Roller Shutter Bottom Bar: Can It Be Repaired?

Bent roller shutter bottom bar after a vehicle knock or break-in attempt? Why it matters, when it can be repaired and what to do if the shutter will not close.

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Steel roller shutter laths being cut to length on a workshop bench
Installation

Can a Roller Shutter Be Cut Down or Made Smaller?

Can a roller shutter be cut down to fit a smaller opening? When reducing height or width works, the risks of DIY, and when a new shutter makes sense.

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Closed shop roller shutter painted with a colourful abstract mural on a sandstone street
Planning

Can You Put Your Shop Sign, an Advert or a Mural on a Roller Shutter?

Want your shop name, an advert or a mural on your shutter? How printed and painted shutters work, and when advertisement consent applies in Scotland.

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Inspector with drawings looking at a newly installed roller shutter on a commercial unit
Planning

Do Roller Shutters Need a Building Warrant in Scotland?

Do you need a building warrant to fit a roller shutter in Scotland? When a warrant is likely, when it is not, and why the standards apply either way.

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Frost and ice covering a closed shop roller shutter on a winter morning
Maintenance

Roller Shutter Frozen Shut? How to Prevent It in a Scottish Winter

Roller shutter frozen shut on a cold morning? What to do safely, what never to do, and how to stop your shutter freezing during a Scottish winter.

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Electric tubular roller shutter motor inside an open shutter box with a technician's hand
Maintenance

How Long Do Roller Shutter Motors Last?

How long does a roller shutter motor last? What affects motor lifespan, warning signs of a failing motor, and when to repair or replace it.

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Hand turning a key in a wall mounted key switch beside a closed metal roller shutter
Repairs

Roller Shutter Key Switch Not Working? Common Causes and Fixes

Roller shutter key switch not working? The common causes, from power and isolators to damp contacts and safety devices, and when to call an engineer.

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Old weathered industrial roller shutter on an ageing brick warehouse
Safety

Could Your Old Roller Shutter Contain Asbestos?

Could an old roller shutter or the opening around it contain asbestos? Where it can be found, why it matters before repairs or removal, and what to do next.

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Engineer in hi-vis inspecting a large industrial electric roller shutter door
Compliance

Do Roller Shutters Come Under LOLER or PUWER?

Do roller shutters fall under LOLER, PUWER or the Workplace Regulations? A plain English guide to the rules for powered doors and servicing.

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Red sandstone Glasgow tenement with ground floor shops and a slim perforated roller shutter
Planning

Do You Need Planning Permission for Roller Shutters in Glasgow?

Do you need planning permission for a roller shutter in Glasgow? When external shutters need consent and what the council prefers in conservation areas.

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Small shop at dusk with a closed and padlocked steel roller shutter
Security

Do Shops Need Roller Shutters for Insurance?

Not every shop needs shutters for insurance, but many insurers ask for them. What insurers look for and how to avoid invalidating your cover.

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Perforated roller shutter fitted on the inside of a shop window at night
Buying advice

Can Roller Shutters Be Fitted on the Inside? Internal Shutters Explained

Yes, roller shutters can be fitted inside, behind the glass. How internal shutters work, the pros and cons, and why they suit conservation areas.

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Galvanised shop roller shutter half repainted in dark green with a paint roller and tray
Maintenance

Can You Paint a Roller Shutter? Painting vs Powder Coating

Yes, you can paint a metal roller shutter if you prepare it properly. How to paint galvanised and aluminium shutters, what to avoid and when to powder coat.

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Roller shutter box and guide rails being fixed under a brick opening with a steel lintel above
Installation

Does a Roller Shutter Need a Lintel? Fixing Options Explained

Does a roller shutter need a lintel? How shutters are fixed above an opening, when the lintel matters, and face fixed, reveal and lintel shutter options.

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